Disclosure Number

Disclosure Title

Information source

Comments

Annual report 2019

Responsible & Sustainable Business Update 2019

Website

102-01

Name of the organization

Introduction by CEO Royal HaskoningDHV

Introduction by CEO Royal HaskoningDHV, Our company

Company Profile

 

102-02

Activities, brands, products, and services

Report of the Executive Board - Our company;
Other Information - Group companies & Non-group companies

 

Company Profile

 

102-03

Location of headquarters

Notes to the consolidated financial statements - Registered office & group structure

General information

Company Profile

 

102-04

Location of operations

Key figures;
Backpage;
Our company - Our stakeholders and how we engage

General information

Company Profile

 

102-05

Ownership and legal form

Notes to the consolidated financial statements - General information and basis of preparation

Scope & Transparency - Scope

Company Profile

 

102-06

Markets served

Our company - Our markets and globally leading services - Our stakeholders and how we engage;
Key figures;
Backpage

   

102-07

Scale of the organization

Key figures;
Our company - Our stakeholders and how we engage

   

102-08

Information on employees and other workers

Our company - Employees

Our people - Employability

  

102-09

Supply chain

Report of the Executive Board - Integrity highlights

Strategy & Governance - Our value chain

  

102-10

Significant changes to the organization and its supply chain

Report of the Executive Board

   

102-11

Precautionary Principle or approach

Our company;
Report of the Executive Board;

Acting with integrity

  

102-12

External initiatives

Our company;
Report of the Executive Board;

Acting with integrity;
Positive impact through our projects and innovation - SDG 17;
Positive impact through our operations - SDG 17

  

102-13

Membership of associations

Our company

Acting with integrity;
Positive impact through our projects and innovation - SDG 17;
Positive impact through our operations - SDG 17

Memberships

 

102-14

Statement from senior decision-maker

Introduction by CEO Royal HaskoningDHV

Introduction by CEO Royal HaskoningDHV;
Our company

  

102-15

Key impacts, risks, and opportunities

Our company;
Report of the Executive Board - objectives and results

Strategy & governance

  

102-16

Values, principles, standards, and norms of behavior

Report of the Executive Board - Integrity highlights - Our global code of principles

Acting with integrity

Integrity

 

102-17

Mechanisms for advice and concerns about ethics

Report of the Executive Board - Integrity highlights - Our global code of principles

Acting with integrity

Integrity

 

102-18

Governance structure

Report of the Executive Board - Corporate governance

Strategy & Governance

Leadership

Our (CSR) Governance structure can be shared on request: contact info.cr@rhdhv.com

102-19

Delegating authority

Report of the Executive Board

Strategy & Governance

Leadership

Our (CSR) Governance structure can be shared on request: contact info.cr@rhdhv.com

102-20

Executive-level responsibility for economic, environmental, and social topics

Our leadership

Strategy & Governance

Leadership

Our (CSR) Governance structure can be shared on request: contact info.cr@rhdhv.com

102-21

Consulting stakeholders on economic, environmental, and social topics

Report of the Executive Board - Our partnerships

Scope & Transparency - Materiality;
Stakeholder dialogue

  

102-22

Composition of the highest governance body and its committees

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

 

Leadership

 

102-23

Chair of the highest governance body

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

 

Supervisory Board

The Supervisory Board members are not executive officers

102-24

Nominating and selecting the highest governance body

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

 

Supervisory Board

 

102-25

Conflicts of interest

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

Acting with integrity

Supervisory Board

 

102-26

Role of highest governance body in setting purpose, values, and strategy

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

Strategy & governance

Corporate Governance

 

102-27

Collective knowledge of highest governance body

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

 

Corporate Governance

 

102-28

Evaluating the highest governance body’s performance

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

 

Corporate Governance

 

102-29

Identifying and managing economic, environmental, and social impacts

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

Strategy & governance

Corporate Governance

 

102-30

Effectiveness of risk management processes

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

Acting with integrity

Corporate Governance

 

102-31

Review of economic, environmental, and social topics

Our leadership;
Report of the Supervisory Board;
Report of the Executive Board

Scope & Transparency

Corporate Governance

 

102-32

Highest governance body’s role in sustainability reporting

 

Strategy & Governance

Integrity

 

102-33

Communicating critical concerns

Report of the Executive Board - Risk management

Acting with integrity

Integrity

 

102-34

Nature and total number of critical concerns

Report of the Executive Board - Health & Safety

Acting with integrity

Integrity

 

102-35

Remuneration policies

Report of the Supervisory Board - Remuneration report

 

Integrity

 

102-36

Process for determining remuneration

Report of the Supervisory Board - Remuneration report

 

Supervisory Board

 

102-37

Stakeholders’ involvement in remuneration

Report of the Supervisory Board - Remuneration report

   

102-38

Annual total compensation ratio

Report of the Supervisory Board - Remuneration report

   

102-39

Percentage increase in annual total compensation ratio

Report of the Supervisory Board - Remuneration report

   

102-40

List of stakeholder groups

Our company - Our stakeholders and how we engage

Stakeholder dialogue

  

102-41

Collective bargaining agreements

Our company - Our stakeholders and how we engage

Stakeholder dialogue

  

102-42

Identifying and selecting stakeholders

Our company - Our stakeholders and how we engage

Stakeholder dialogue

  

102-43

Approach to stakeholder engagement

Our company - Our stakeholders and how we engage

Stakeholder dialogue

  

102-44

Key topics and concerns raised

Report of the Executive Board

Scope & Transparency - Materiality;
Stakeholder dialogue

  

102-45

Entities included in the consolidated financial statements

Notes to the consolidated financial statements - Consolidation

   

102-46

Defining report content and topic Boundaries

Report of the Executive Board

Scope & Transparency

  

102-47

List of material topics

 

Scope & Transparency - Materiality

  

102-48

Restatements of information

   

None

102-49

Changes in reporting

   

None

102-50

Reporting period

Introduction by CEO Royal HaskoningDHV - Scope & approach

Introduction by CEO Royal HaskoningDHV - bottom of page

  

102-51

Date of most recent report

Introduction by CEO Royal HaskoningDHV - Scope & approach

Introduction by CEO Royal HaskoningDHV - bottom of page

Annual Report (2018)

 

102-52

Reporting cycle

Introduction by CEO Royal HaskoningDHV - Scope & approach

Introduction by CEO Royal HaskoningDHV - bottom of page

  

102-53

Contact point for questions regarding the report

Introduction by CEO Royal HaskoningDHV - Scope & approach

Introduction by CEO Royal HaskoningDHV - bottom of page

Contact

 

102-54

Claims of reporting in accordance with the GRI Standards

 

Scope & Transparency

  

102-55

GRI content index

 

GRI table 2019

Annual Report (2019)

 

102-56

External assurance

Report of the Supervisory Board

Scope & Transparency

  

103-01

Explanation of the material topic and its Boundary

Other information - Independent auditor's report

Scope & Transparency - Materiality;
Strategy & Governance - Our main key performance indicators (KPI’s)

  

103-02

The management approach and its components

Our company;
Report of the Executive Board;
Our leadership

Strategy & Governance - Reducing risks while adding value to society
Acting with integrity

  

103-03

Evaluation of the management approach

Report of the Supervisory Board

Strategy & governance

  

201-01

Direct economic value generated and distributed

Key figures

   

201-02

Financial implications and other risks and opportunities due to climate change

Introduction

Strategy & Governance - Reducing risks while adding value to society;
Scope & Transparency;
Positive impact through our projects and innovations - SDG 13;
Positive impact through our operations - SDG 13

 

Not reported as such.

201-03

Defined benefit plan obligations and other retirement plans

Notes to the consolidated financial statements

   

201-04

Financial assistance received from government

Consolidated Financial Statements

  

No significant financial assistance has been received from governments.

202-01

Ratios of standard entry level wage by gender compared to local minimum wage

   

Not reported. Wages are locally defined and based on local references and standards.

202-02

Proportion of senior management hired from the local community

   

Not reported. Due to our local offices and local service delivery, most of our employees are local in the countries with established offices. This is also the policy for
senior management, although Resident Director is considered to be an international position.

203-01

Infrastructure investments and services supported

 

Positive impact through our projects & innovations

 

Not reported as such.

203-02

Significant indirect economic impacts

 

Positive impact through our projects & innovations

 

Not reported as such.

204-01

Proportion of spending on local suppliers

   

Not reported.

205-01

Operations assessed for risks related to corruption

Our Company;
Report of the Executive Board

Acting with Integrity - UN Global compact and our global code of business principles;
Strategy & Governance - Integrity & Compliance Governance Structure

  

205-02

Communication and training about anti-corruption policies and procedures

Our Company;
Report of the Executive Board

Strategy & Governance - Integrity & Compliance Governance Structure;
Acting with Integrity

 

All staff (100%) has access, and is included in communication on our Global Code of Business Principles, which include anti-corruption (Integrity). A module on integrity is integrated as part of our training programs.

205-03

Confirmed incidents of corruption and actions taken

Our Company;
Report of the Executive Board

Acting with Integrity.

  

206-01

Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

Our Company;
Report of the Executive Board

Acting with Integrity.

 

None have been taken.

301-01

Materials used by weight or volume

   

Not reported. As we are a service company, few materials are used.

301-02

Recycled input materials used

   

Not reported. As we are a service company, few materials are used.

301-03

Reclaimed products and their packaging materials

   

Not reported. As we are a service company, few materials are used.

302-01

Energy consumption within the organization

Key Figures

  

Our CO2 footprint is the key indicator of the impact of our activities on the environment and on climate change.

302-02

Energy consumption outside of the organization

   

Not reported.

302-03

Energy intensity

   

Not reported.

302-04

Reduction of energy consumption

Key Figures

Strategy & Governance - Our main key performance indicators (KPI’s)
Positive impact through our operations - SDG 13

 

Not reported as such. Our CO2 footprint is the key indicator of the impact of our activities on the environment and on climate change.

302-05

Reductions in energy requirements of products and services

 

Positive impact through our projects and innovations:
• First steps to a natural gas free town
• First energy-neutral station in the Netherlands
• Smart, energy efficient installations at new art depot to reduce consumption by up to 40%
• Routemap for CO2-neutral university sector in the Netherlands
• Data centre gains LEED Gold Certification
• Assisting a multi-national beverage company achieve sustainability targets
• Fastlane: Accelerating sustainability in commercial buildings
• Flowtack: Optimising traffic flows for smoother journeys and cleaner cities

  

303-01

Interactions with water as a shared resource

 

Positive impact through our projects – SDG 6

  

303-02

Management of water discharge-related impacts

 

Positive impact through our projects – SDG 6

  

303-03

Water withdrawal

   

Not reported.

303-04

Water discharge

   

Not reported.

303-05

Water consumption

   

Not reported.

304-01

Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas

   

Not reported.

304-02

Significant impacts of activities, products, and services on biodiversity

   

Not reported. Biodiversity has not been defined as material. Nevertheless, we do address biodiversity through our professional business services (expertise in ecology and nature development, including innovation; Nature Driven Design and eco system services).

304-03

Habitats protected or restored

   

Not reported. We carry out our membership activities (Leaders for Nature) and our facility activities (natural habitat with domestic species, at office parks, e.g. Amersfoort and Cape Town, including bee-farms, bat housing, etc.).

304-04

IUCN Red List species and national conservation list species with habitats in areas affected by operations

   

Not reported

305-01

Direct (Scope 1) GHG emissions

Key Figures

Positive impact through our operations - SDG 13

 

Not reported as such. GHG emissions from scope 1 + scope 2 are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5200.

305-02

Energy indirect (Scope 2) GHG emissions

Key Figures

Positive impact through our operations - SDG 13

 

Not reported as such. GHG emissions from scope 1 + scope 2 are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5200.

305-03

Other indirect (Scope 3) GHG emissions

   

Not reported.

305-04

GHG emissions intensity

Key Figures

Positive impact through our operations - SDG 13

 

Not reported as such. GHG emissions from scope 1 + scope 2 are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5200.

305-05

Reduction of GHG emissions

Key Figures

Positive impact through our operations – SDG 13.

 

GHG emissions in 'Annual report: Key figures' are reported per employee. To calculate our total emissions these numbers need to be multiplied by ~5200.

305-06

Emissions of ozone-depleting substances (ODS)

   

Not reported.

305-07

Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions

   

Not reported.

306-02

Waste by type and disposal method

   

Not reported.

306-03

Significant spills

   

Not reported. As we are a service company, no significant spills take place.

306-04

Transport of hazardous waste

   

Not reported. As we are a service company, no significant amount of hazardous waste is transported.

307-01

Non-compliance with environmental laws and regulations

 

Acting with integrity - Laws and Regulations

 

Not reported as such

308-01

New suppliers that were screened using environmental criteria

 

Strategy & Governance - Subcontractor evaluations;
Acting with integrity

 

Not reported as such.

308-02

Negative environmental impacts in the supply chain and actions taken

 

Strategy & Governance - Subcontractor evaluations;
Acting with integrity

 

Not reported as such.

401-01

New employee hires and employee turnover.

   

Not reported

401-02

Benefits provided to full-time employees that are not provided to temporary or part-time employees

Notes to the consolidated financial statements - Long-term employee benefit - Provisions

   

401-03

Parental leave

 

Our People – Equality, Diversity and Inclusion

  

402-01

Minimum notice periods regarding operational changes

   

Not reported. This is addressed by our HR management policy and standards, according to Dutch law and international standards.

403-01

Occupational health and safety management system

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-02

Hazard identification, risk assessment, and incident investigation

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-03

Occupational health services

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-04

Worker participation, consultation, and communication on occupational health and safety

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-05

Worker training on occupational health and safety

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-06

Promotion of worker health

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-07

Prevention and mitigation of occupational health and safety impacts directly linked by business relationships

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-08

Workers covered by an occupational health and safety management system

Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-09

Work-related injuries

Key figures;
Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

403-10

Work-related ill health

Key figures;
Report of the Executive Board – Health & Safety

Positive impact through our operations – SDG 8

  

404-01

Average hours of training per year per employee

 

Our people – Training & Development

 

For more details see our HRM actions and plans which can be shared confidentially on request.

404-02

Programs for upgrading employee skills and transition assistance programs

 

Our people – Training & Development

 

Programs for transition assistance are not reported.

404-03

Percentage of employees receiving regular performance and career development reviews

   

All staff are included in the Performance and Development system, which includes regular reviews, and career development plans.

405-01

Diversity of governance bodies and employees

Key figures

Our People – Equality, Diversity and Inclusion

  

405-02

Ratio of basic salary and remuneration of women to men

   

Not reported. We aim for equal remuneration by using an objective and transparent system of job descriptions and weighing factors. This is applicable to all staff and managed with our performance and development system.

406-01

Incidents of discrimination and corrective actions taken

   

Not reported. No incidents have been reported in 2019.

407-01

Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

 

Strategy & Governance - Subcontractor evaluations

 

Not reported as such: No suppliers have been identified or reported.

408-01

Operations and suppliers at significant risk for incidents of child labor

 

Strategy & Governance - Subcontractor evaluations

 

No suppliers have been identified or reported as
such.

409-01

Operations and suppliers at significant risk for incidents of forced or compulsory labor

 

Strategy & Governance - Subcontractor evaluations

 

No suppliers have been identified or reported as
such.

410-01

Security personnel trained in human rights policies or procedures

   

Not reported. Since we are a service company, no significant amount of security personnel is part of our workforce.

411-01

Incidents of violations involving rights of indigenous peoples

   

Not reported. No incidents or violations have been reported in 2019.

412-01

Operations that have been subject to human rights reviews or impact assessments

 

Acting with integrity

  

412-02

Employee training on human rights policies or procedures

 

Strategy & Governance - Integrity & Compliance Governance Structure;
Acting with Integrity

  

412-03

Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

   

Not reported. In our tenders and offers, we actively show our commitment to the principles of the UN Global Compact which are integrated in our Global Code of Business Principles.

413-01

Operations with local community engagement, impact assessments, and development programs

 

Positive impact through our operations - SDG 17
Our People - Giving back
Stakeholder dialogue - Stakeholder engagement for innovation

  

413-02

Operations with significant actual and potential negative impacts on local communities

 

Strategy & Governance - Reducing risks while adding value to society
Positive impact through our operations

  

414-01

New suppliers that were screened using social criteria

 

Strategy & Governance - Subcontractor evaluations
Acting with integrity

  

414-02

Negative social impacts in the supply chain and actions taken

 

Strategy & Governance - Reducing risks while adding value to society

 

Not reported as such

415-01

Political contributions

   

Not reported.

416-01

Assessment of the health and safety impacts of product and service categories

 

Positive impact through our projects and innovation;
Positive impact through our operations

  

416-02

Incidents of non-compliance concerning the health and safety impacts of products and services

Report of the Executive Board - Health & Safety;

Positive impact through our operations - Occupational health & safety

  

417-01

Requirements for product and service information and labeling

Report of the Executive Board - Continued and increased focus on information and cyber security

Acting with integrity - Cyber security and personal data protection

 

Not reported as such. Since we are a service company, no significant amount of labelled products is supplied, sold and/or transported. Information is protected with data privacy regulations.

417-02

Incidents of non-compliance concerning product and service information and labeling

Report of the Executive Board - Continued and increased focus on information and cyber security

Acting with integrity - Cyber security and personal data protection

 

Not reported as such. Since we are a service company, no significant amount of labelled products is supplied, sold and/or transported. Information is protected with data privacy regulations. No incidents of non-compliance have been reported in 2019.

417-03

Incidents of non-compliance concerning marketing communications

Report of the Executive Board - Continued and increased focus on information and cyber security

Acting with integrity - Cyber security and personal data protection

 

Not reported as such. We comply with data privacy regulations. No incidents of non-compliance have been reported in 2019.

418-01

Substantiated complaints concerning breaches of customer privacy and losses of customer data

Report of the Executive Board - Continued and increased focus on information and cyber security

Acting with integrity - Cyber security and personal data protection

 

Not reported as such

419-01

Non-compliance with laws and regulations in the social and economic area

Report of the Executive Board

Acting with integrity - Laws and Regulations

 

Not reported as such